Privacy Policy

865 Titan Concrete LLC ("865 Titan Concrete," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we may collect, how we use it, and the choices you have when you visit our website, request an estimate, submit a form, approve a quote, book work, receive an invoice, use a client portal, or communicate with us by email, phone, or text message.

Information We May Collect

We may collect information you voluntarily provide to us, including:

• Name, phone number, email address, and project address or service location.
• Project details such as project type, approximate size, desired finish, timeline, budget range, photos, and notes you share with us.
• Website form submissions, request and booking forms, client portal activity, quotes, invoices, phone calls, emails, and text-message communications.
• Basic website, advertising, and communication information, such as how you found our business, submitted a request, or interacted with our forms and messages.

How We Use Information

We use customer information to review estimate requests, prepare and send quotes, schedule appointments, manage bookings, coordinate project communication, send invoices, respond to questions, provide customer service, send project updates, and operate the business. We may also use information to improve our website, advertising, customer communication, and internal business processes.

Text Messaging And Mobile Opt-In Data

If you voluntarily provide your phone number and opt in to receive text messages through our website, a request or booking form, a quote or invoice process, a client portal, email, phone call, or another lawful opt-in method, we may use your number to communicate about customer inquiries, estimate follow-ups, appointment coordination, project updates, customer service, and limited business outreach where consent has been provided.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Mobile opt-in data and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

How Information May Be Shared

We do not sell your personal information. We may share information with third-party service providers only when necessary to operate the business, such as website hosting, customer relationship management tools, request and booking forms, client portals, quote and invoice systems, customer communication and SMS platforms, scheduling tools, payment or bookkeeping services, advertising platforms, or contractors and vendors involved in serving a customer. We may also disclose information if required by law.

Your Choices

You may request access to the information we have about you, ask us to correct inaccurate information, or request deletion of your information, subject to business recordkeeping and legal requirements. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance.

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